Mt. Tabor will be closed for business Friday May 13th and Saturday May 14th. We are converting our software system to a fully integrated Veterinary software from our custom software that we have outgrown. Rest assured we will all be there working hard, entering data and getting ready for our first week on our new system. We believe that this new system will allow us to help you and your pets more effectively. Like with any change, aside from the inconvenience of us being unable to help you at the end of the week, there will be a learning curve as we work out the kinks and learn how to optimize the system. We appreciate your patience and understanding. 

DeeDee blogging

What this means to you: stock up on food, medications and supplements before close of business (8pm on Thursday 5/12). If you have an emergency please contact Dove Lewis or Southeast Portland Animal Hospital. They are open 24/7 and will be able to assist you. 

As part of these changes we are making to better serve you we will be eliminating the email notification system for new blog entries. Instead all new blog entries will be posted on facebook. Please friend our page! It's easy! We have a link at the left side bar or you can click here. We had a super fun idea -  sign up your pet on facebook and have them friend us too! We will use our new page to stay better connected, let you know about changes in hours, new products, current news events that may affect your pet like pet food recalls and what's happening at the clinic. You can also sign up for the RSS feed at the top of the page.  

One more seamless change that you can expect - a new phone system! Many of you have kindly given us feedback on our phone system - and it's not been pretty. It served us well in the begining and just like our software system, we have outgrown it. With how busy we have become we have found that clients are having to leave more voicemails. Many of these voicemails are getting lost in the system. We have been disappointed that anyone has to leave a message (I personally hate leaving messages for businesses) and finding out that some of these messages have been lost where we NEVER responded is horrifying. Please know that until this system is implemented, if you don't hear back from us please call again or email! We want to hear from you. This includes complaints as well. We cannot improve without your input. We do like postive feedback too so keep it coming. 

Thank you all for following and reading this blog. I've been keeping it for 3 years now! If you're new, be sure to browse the begining where I recorded real time the creation of the practice. Cheers to new beginings!